Refund Policy | NIRIKSHAN360

This Refund Policy applies to all purchases on the NIRIKSHAN360 Platform, operated by NIRIKSHAN360 ("NIRIKSHAN360", "we", "us").

NIRIKSHAN360 plans are digital services that you can start using immediately after payment, so please read this policy carefully before you buy. You can try one test free before paying.

1. No Refund Policy

All purchases on NIRIKSHAN360 are final and non-refundable. Once a payment is made, we do not offer refunds, cancellations, or exchanges, whether or not you have started a test included in the plan.

2. What This Includes

The no-refund policy includes the following:

Change of mind or buying a plan by mistake.
Not using the plan or using only part of it.
Poor performance in a test or exam, or dissatisfaction with results.
Discounts, coupons, and referral rewards, which have no cash value.
Accounts suspended for breaching our Terms & Conditions (for example, sharing content, fraud, or proctoring abuse).

3. Duplicate or Failed Payments

If you were charged more than once for the same order, or money was debited but the plan was not activated, this is a payment error and not a refund request.

Write to us with your order ID, and we will check it. Any amount confirmed as wrongly charged is returned to the original payment method through Razorpay, usually within 5 to 7 working days. Your bank may take a little longer to show it.

4. Free Test

We give you one free test so you can try the platform and decide before you pay. We encourage you to use it before buying a plan.

5. Contact

Write to us from your registered email address with your order ID. We acknowledge every request within 48 hours.

Support Email: nirikshan.info@gmail.com
Grievance Officer: Pratik Pradhan
Office Hours: Monday to Friday, 10:00 to 18:00 IST
Email: nirikshan.info@gmail.com